Bookable on the day appointments
These appointments are available to book online from 8.30 a.m. on the day of the appointment. They are 20 minutes duration and are for quick general queries and form checking.
Please note that you may be asked to book in for an advice appointment if there is not sufficient time to deal with your query during a bookable on the day appointment.
Pre-bookable Appointments are for more in-depth queries, such as checking regulations, assisting with budgeting, contacting student finance regarding issues and help with completing forms.
For all appointments:
If your query is relating to your Student Funding, please ensure that you either have your paperwork with you or you know your customer reference number, passwords and secret answers.
If you need help completing a form, it would be beneficial if you have completed what you can of the form and have all your relevant paperwork such Student Finance information, bank statements and any further additional information.